Shipping policy

SHIPPING POLICY

 

 

 

 



Thank you for shopping with New Outlaw Denim, LLC.

We’re committed to getting your order to you quickly, securely, and with care.



Order Processing



All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order ships, you will receive a confirmation email with tracking information.


During high-volume releases, drops, or holidays, processing times may be slightly extended.



Shipping Rates & Delivery Times



Shipping costs are calculated at checkout based on your location and selected shipping method.


Estimated delivery windows:


  • United States: 3–7 business days
  • International: 7–21 business days (delivery time varies by country and customs processing)



Delivery times are estimates only and are not guaranteed.



Lost, Stolen, or Delayed Packages



Once a package has been handed to the carrier, New Outlaw Denim, LLC is not responsible for:


  • Lost or stolen packages marked as delivered
  • Shipping carrier delays due to weather, holidays, or other unforeseen events



If your package is missing, please contact the shipping carrier first.

You may also email us at [support email], and we’ll do our best to assist.



Incorrect Shipping Information



Customers are responsible for providing accurate shipping details at checkout.


If an order is returned due to an incorrect or incomplete address:


  • The customer will be responsible for any reshipping costs.




International Orders



International customers are responsible for:


  • Customs duties
  • Import taxes
  • Additional carrier fees required by their country



We are not responsible for delays caused by customs processing.



Contact



For shipping questions or order support, contact:


New Outlaw Denim, LLC

Email: [thekeezyb@gmail.com]

Business Hours: 24hrs